Terms and Conditions

The Wedding Supplier Network provides its services to you subject to the following terms & conditions, which you accept by using the service.

The Wedding Supplier Network is a trading name of Theory Training Solutions Ltd, which may be referred to as ‘the company’.

 1. All software and services are provided by Theory Training Solutions Ltd (the company), and are on an ‘as is’ and ‘as available’ basis with no warranties of any kind. This does not affect your statutory rights.

2. ‘the company’ grants you a non-exclusive, non-transferable, royalty-free, limited license to use the binary form of the software provided by ‘the company’. Redistribution of programs owned by ‘the company’, unless explicitly granted by ‘the company’, is strictly prohibited.

3. All content included on this site, including text, graphics, logos, button icons, images and software, is the property of ‘the company’ or its content suppliers and is protected by international copyright laws. All programs used on this site are the property of ‘the company’ or its software suppliers and are protected by international copyright laws. Any attempt at reverse engineering, disassembly, or de-compilation of programs, unless it is explicitly permitted, is prohibited by law.

4. ‘the company’ may send notices to you or your website visitors via either email or regular mail. The company may also provide notices of changes to the terms or other matters by displaying notices or links to notices to you generally on the services provided by ‘the company’.

5. The integrity of this system relies on proper use of email and SMS messages as a message passing media. The use of the email or SMS message system(s), directly or indirectly as a spamming tool, or other than it is intended, is prohibited.

6. We will record details of usage of the service including, but not limited to, your personal details provided at the time of taking out our services, your website visitors’ personal details, and emails and SMS messages that are sent to you and/or your website visitors, and received from you and/or your website visitors.

7. If ‘the company’ suspects any misuse of the service, ‘the company’ reserves the right to suspend your member account pending further investigation.

8. ‘the company’ may choose to change prices, however all users will be notified prior to any implementation and will be given the option to cancel services if they so desire. This is likely to be done via e-mail and notifications across the website.

9. By signing up to ‘the company’, you consent to us recording your personal details and communicating with you via email, SMS and telephone.

10. Prior to being permitted full access to your Supplier Portal, you may be subject to an authentication check by our Membership Services Department. This is to ensure that you are a wedding supplier and to prevent the reselling of our service through other public mediums.

11. All services provided by The Wedding Supplier Network are paid for in advance. The Wedding Supplier Network operates a no refund policy for services paid for in advance.

12. The membership fee will be payable on a monthly basis. If a payment is not successfully settled, we may suspend access to the service until valid payment has been taken.

13. Your membership will continue month to month until terminated. You can cancel your membership at any point, and you will continue have access to the service until the end of the calendar month.

14. You can upgrade your account at any time and you will be charged for your first month immediately following any such action.

15. If you downgrade your account then you may lose content and features. ‘the company’ does not accept any liability following any such action.

16. ‘the company’ cannot guarantee that all Software features will work on all devices due to the proliferation of modern smartphones and tablets.

17. ‘the company’ will not be held liable for any third party service delays or failures from any cause beyond our control.

18. ‘the company’ will not be held liable for information given to your customers pertaining to your wedding supplier business that has been provided to us by you.

19. ‘the company’ will not be held liable for brides cancelling or not showing up for consultations arranged by us.

20. ‘the company’ will not be held liable for any service delays or failures caused by third party telephony and communication circuit providers or from any cause beyond our control. This includes, but is not limited to, any delay in performing, or any failure to perform, any of ‘the company’s’ obligations in relation to the telephone handling, failures or interruptions in the supply of power including failures or interruptions suffered by network providers, breakdown in machinery or equipment or default of suppliers.

21. ‘the company’ will not be held liable for any problems caused to any website following the addition of our online live chat box and our website bars.

22. ‘the company’ reserves the right to remove the online live chat box and our website bars from any wedding supplier website at any time.

23. Access to your Supplier Portal and our apps is subject to Internet availability. ‘the company’ will not accept responsibility for any interruptions to the service due to a poor, or no, Internet connection.

The Wedding Supplier Network is a trading name of Theory Training Solutions Ltd, Lodge House, Lodge Lane, Colchester, CO4 5NE.